Contact information

Contact Information

Last Updated: June 17, 2026

Welcome to Purn. We are committed to providing transparent, high-quality service to our customers in Singapore. If you have any inquiries, product verification requests, or require order assistance, please contact our designated corporate channels below:

Official Store Credentials

  • Store Brand Name: Purn
  • Legal Entity Operator: ALFRESCO COFFEE RETAIL GROUP PTY LTD
  • Australian Company Number (ACN): 653 501 109
  • Australian Business Number (ABN): 58 653 501 109
  • Corporate Headquarters Address: 4/78 Campbell St, Moruya, NSW, 2537, Australia
  • Authorized Representative: Stephanie Davey
  • Official Store Website URL: www.purn.shop
  • Customer Support Email: info@purn.shop
  • Customer Support Phone Number: +61 (480) 803 767

Customer Support Availability

Our dedicated support team operates aligned with Singapore Standard Time (SST, UTC+8):

  • Monday to Friday: 9:00 AM – 6:00 PM (SST)
  • Saturday & Sunday: Closed (Inquiries submitted over the weekend will be prioritized on the next business day)

For urgent modifications regarding order details or shipping addresses, please email us within 2 hours of purchase with the subject line "URGENT: Order [Your Order Number]".